Unfortunately, we are unable to cancel your order once it has been placed on our website.

Once your order is dispatched from our warehouse, you will receive an email with your tracking information. You can then contact the relevant carrier to provide them with additional information for the delivery of your parcel.

Once your order leaves our warehouse, we will send you an email with your tracking information.

We accept most major credit cards on our website.

Yes! We ship worldwide.

Once your order leaves our warehouse, we will send you an email with your tracking information. You should be able to get the estimated time of arrivaestimated date of arrival from there.

All items are shipped by parcel post with CORREOS EXPRES and DHL.

It depends on the item. The info is on the each product page.

Items purchased online can be returned within 30 calendar days of purchase.  

To be eligible for a return or refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging and with its tags. 

You can use any delivery method. However, You will be responsible for paying for your shipping costs for returning your item and the shipping cost of receiving the new item if your return is an exchange.

Several types of goods are exempt from being returned. Perishable goods such as surfboards, magazines/books, maps or gift cards, etc., cannot be returned.

We aim to process the returned items and action the refund within 14 business days.